PRIVACY POLICY

Pipes and Valves Ltd – General Privacy Notice.

 

Here at Pipes and Valves Ltd we operate in a predominantly business to business environment so the personal data we use is limited however we still take your privacy seriously. We use personal information to administer accounts and to provide goods and services that have been requested from us in addition to occasional marketing emails.

 

Identity and Contact details of Data Controller.
 

Pipes and Valves Ltd.
Unit 10 Sutherland Court,
Moor Park Industrial Centre,
Tolpits Lane,
Watford,
Herts.
WD18 9SP

 

Email Contact: elaine@pipesandvalves.co.uk
Telephone: 01923 712 809

 

Contact Details of Data Protection Officer.

 

DPO: Elaine Foster
Email Contact: elaine@pipesandvalves.co.uk
Telephone: 01923 712 809

 

Purposes of processing at Pipes and Valves Ltd.

 

To provide a product / service.
To provide a product / service marketing.
To make enquiries / place orders with suppliers.

 

Legal Basis of Processing.

 

The legal basis of processing at Pipes and Valves Ltd is Legitimate Interest.

 

The Legitimate Interest.

 

Although Pipes and Valves works in a predominately Business to Business environment it is noted that on occasion individuals may contact and share their data with us.

 

We handle personal data only for core business purposes of advertising marketing and PR and accounts and record keeping.

 

• Processing of orders and enquiries.
• Direct marketing to current and historic customers.

 

Recipients / Categories of recipients to whom personal data will be disclosed, including any outside the European Economic Area (EEA).

 

Couriers may be given names and telephone numbers for the purposes of making deliveries to customers.

 

Suppliers may be given names and telephone numbers for the purposes of making direct deliveries.

 

Customer’s details may be shared with our bank Santander UK plc

 

Transfer of information to third country or recipients outside the EEA.

 

No information is passed to any third country or recipient outside the EEA.

 

Time limits for erasure of personal data / criteria used to determine this period.

 

Individuals who leave customer / supplier employment are marked as inactive on computer system, paper records are retained for 7 years in accordance with guidance (gov.uk) details of individuals that appear on paperwork will be destroyed on this timescale.

 

Data Subjects Rights.
 

You have the right to request access to and rectification / erasure of personal data.
You have the right to restrict the processing for personal data.
You have the right to object to direct marketing; our marketing emails will have an unsubscribe option which will remove you from our future marketing email list.

 

Right to Complain.

 

Data subjects have the right to complain to the Information Commissioner’s Office if they believe there is a problem with the processing of data at Pipes and Valves Ltd.

 

Statutory / Contractual Requirement of personal data & consequences of failure to provide such data.

 

In all cases Data is provided on a contractual basis.

 

In respect of customers/suppliers, information is given in order to facilitate communication, without such information we would be unable to provide quotes / purchase orders / goods.
 

Data provided on mandatory or voluntary basis?

 

Data is provided on a voluntary basis.

 

Possible consequences of not providing the data.
 

Non provision of data will prevent us from providing the information, goods and services requested.

 

Details of any automated decision making.

 

There is no automated decision making involved in the processing of data at Pipes and Valves Ltd.

 

Categories of personal data concerned.

 

Customer Data:

 

Name

Company Employed at
Work/Correspondence Address *
Work Telephone Numbers
(incl. mobile)
Email address

 

Supplier Data:

 

Name
Company Employed at
Work/Correspondence Address *
Work Telephone Numbers
(incl. mobile)
Email address

 

*Where we have been contacted by an individual this address may be their residential address.

 

Source of data.

 

Customer Data:

 

Data will be/will have been provided by the Customer

 

Supplier Data:

 

Data will be/will have been provided by the Supplier

 

This notice was written 16th May 2018 and will be kept under regular review.